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  • What Great Leaders and Managers Do

What Great Leaders and Managers Do

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65%+ of U.S. workers are not engaged at work (source Gallup, February 2017). Setting aside that sobering statistic, there are straightforward actions that great leaders do to improve employee engagement. This Harvard Business Review discussion will focus on Marcus Buckingham’s analysis of the unmatched Gallup dataset to divine “What Great Leaders & Managers Do” to drive engagement and performance.

Why is employee engagement important?  Top quartile business units in employee engagement deliver a:
  • 10% increase in customer loyalty / customer engagement
  • 21% increase in profitability
  • 20% increase in productivity

What are the learning objectives?
  • Learn how to measure employee engagement.
  • Discover the straightforward actions that set great leaders & managers apart.
  • Identify the most important aspects of employee development.
  • Acquire practical steps to successfully engage employees.

This Executive Briefing is for anyone leading a team that is unsure how to strategically measure and improve employee engagement.
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